Lovett's Soul Food · Back-Office Reality Check

Where's the money
leaking?

A 15-minute look at where your orders, customers, and dollars slip away — and how to own them.

Run together · TEG Management Group
The big picture

You've got the crowd. You just don't own it.

Over 1,000 reviews across Google (4.3★) and Facebook (94% recommend). 7,500 followers. People love Lovett's. But every customer comes in through somebody else's door — and those doors take a cut and keep the customer.

Lovett's
▲ everyone reaches you through ▲
Facebook (7.5K) Google (465 ★4.3) UberEats DoorDash Cash App Walk-ins

Rented & scattered — you don't keep the customer or the data.

Let's add up what that costs — then flip it so you own the door.

1 of 5 · Your orders

Where orders come in — and what each door costs

Rough weekly numbers are fine. We just need the shape.

$
About this much in sales
$0 / month
What the apps take from you
$0 / month
2 of 5 · Your customers

Can you reach the people who love you?

Right now the apps keep your customers. An owned list is yours forever.

%
Estimate — adjust if it feels high or low.
A list you'd own, built per month
0 new contacts / month
3 of 5 · Getting it right

What do mistakes cost?

Wrong or missing orders cost twice — the remake now, and the review later.

%
Conservative estimate — your crew usually knows better than the front.
Cost of preventable mistakes
$0 / month
4 of 5 · Seeing your money

Can you see what actually makes money?

Check what you can pull up right now. Be honest — most can't.

Decisions you're making blind
3 blind spots
5 of 5 · Bringing them back

What's a regular worth?

A list you own lets you bring people back on purpose — a special, a restock, a "we miss you."

%
Conservative — start small; the list keeps growing.
Repeat orders you could win back
$0 / month
The leak & the fix

Here's what's on the table

Based on about $0 in sales a month

$0
leaving the business every month
that's $0 a year · 0% of sales
What you're paying right now
$0
to the apps / mo
$0
preventable mistakes / mo (est.)
Upside when you own it
$0
repeat orders / mo you could win back
0
contacts you'd own in a year

The fix: own the door

  • Your own site — orders come to you, not the apps
  • Your own list — keep every customer you earn
  • Your own checkout — sell Snoot In A Bag & sauce direct
  • One source of truth — same menu, hours & prices everywhere
  • Your Google & socials — pointed at what you own

Conservative estimates from today's conversation — a starting picture, not the books. This is the "before." The fix is how we move it.

Money leaving each month
$0 / mo